Showroom Operations - Eddie's Covid-19 Response Plan

The health and wellbeing of our employees and customers are of utmost importance to us.  Below is information on how we will do our best to keep everyone safe.

Showrooms:
Showroom hours are as follows, effective March 10, 2022:

  • M-F 8:30am – 5:00pm

Curbside Pick-Up and Shipping:
Our curbside pick-up hours are M-F 8:30 am – 4:30 pm
We are also very happy to arrange for your goods to be shipped to you.

Safety Procedures within our Facilities:

  • At our Vancouver and Edmonton locations, our staff and customers are not required to wear masks but have the option to do so.  Masks are required to be worn at our Toronto location until March 21, 2022.
  • If you have or have had symptoms of COVID-19 within the past 10 days, you must not enter our showroom (or offices or warehouses).  Symptoms may include fever, chills, new or worsening cough, shortness of breath, sore throat, muscle aches and headaches.  Our staff has been advised to err on the side of caution and, if they notice a customer showing any of the potential COVID-19 symptoms, to politely ask them to leave.​ 
  • Hand Sanitizer is set out inside the entrance to the showroom as well as at the checkout counter.  We ask that you sanitize your hands upon entry into the showroom.  We ask that you kindly refrain from touching products on the shelves that you will not be purchasing. 
  • Shopping baskets and buggies at the front entrance will have been sanitized with disinfectant for your protection.  Please leave your basket or buggy at the checkout counter after use (unless you are rolling it to your car) so that it can be disinfected again for the next customer. 
  • Our commonly touched areas, such as the checkout counter, will be disinfected regularly throughout the day.​ 
  • Within the showroom, please maintain physical distance from other customers and staff of at least 2 meters and follow directional and other signage set out throughout the showroom.   Please line up at the checkout counter at the spots indicated by floor decals.  We have placed acrylic barriers at the checkout counters to offer further protection to our employees and customers during the checkout procedure. Our staff are required to wear face masks/shields while assisting customers in our showrooms.
  • At this time, our showrooms will be accepting payment by credit and debit cards.  Tap is available