Scope. This statement applies to the operations of Eddie’s Hang-up Display Ltd., including the website at www.eddies.com.
Personal Information. We use common Internet technologies, such as cookies, pixels and web beacons on our website and may collect information about your browsing session. We also collect information you choose to provide during your registration or when you purchase products from us.
Uses. We will use personal information you provide for purposes consistent with the reason you provided it. We may use personal information to help us develop new products or services, or to bring to your attention products or services we believe may be of interest to you. We may share your personal information with a third party service solely for the purpose of targeting our promotional materials to other users of the third party service who share your demographics. We may share aggregate information that does not allow our users to be personally identified with other third parties.
Your Choices. You may choose not to provide us with personal information by not using our website or services. You may access personal information that we hold about you. You can ask us to correct any errors or delete the information we have about you. You may opt-out of any further marketing contact from us.
How to Contact Us. You can email our Privacy Officer, call us at 604-708-3100, or mail us at: Eddies Hang-Up Display Ltd., 60 West 3rd Avenue, Vancouver BC V5Y 1E4.
Our detailed Privacy Policy follows below.
Your privacy is very important to us at Eddie's Hang-up Display Ltd. ("Eddie’s"). This Privacy Policy applies to all of our services including those available via www.eddies.com (the "Site"), and all of our promotions including email newsletters or advertisements (collectively our “Services”). This Privacy Policy is effective on [insert launch date of new site], 2020.
By visiting the Site you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. If you have any questions, you may email our Privacy Officer.
We collect certain personal information to provide you with our Services, and to customize your experience, including by providing content we believe may be of interest to you. We collect service usage information from the Site to better understand our users’ demographics and interests.
You can browse the Site without providing any personal information. If you use our Services, we ask for necessary personal information. You may choose not to provide personal information by choosing not to use a service or feature.
We track usage information when you visit our Site. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address, which may include information about your geographic location. We may also collect information about the individual web pages or products that you view and the way that you interact with the Site.
We use data collection devices such as cookies, pixels and web beacons to analyze our web page flow, measure promotional effectiveness, and enable certain features of our Site. "Cookies" are small files placed on your hard drive. Some features are only available through the use of a cookie. You can choose to decline our cookies using your browser, but you may not be able to use certain features on the Site.
If you use our Services, you provide personal information such as your name, username, password and email address. If you purchase a product from our Online Catalogue, you must provide contact information (such as name, email address, billing address and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. We will use this information to contact you for customer service and account management purposes, or if there is a problem with your order. If you wish to establish a credit account with Eddies, we may also collect your bank account number.
We may ask you to participate in surveys on our Site. Participation in these surveys is voluntary. We may request contact information such as name and e-mail address to conduct the survey. We may use a third party service provider to conduct these surveys; that company may not use your personal information for any other purpose beyond conducting the survey.
We use your personal information to provide the services you request. We use your address and billing information to bill you, ship your order, and provide associated support.
We use your financial information, including credit card information, to verify the accuracy of your name, address, and other information, and to bill you for your use of our Services. In some cases where a third party provides payment processing services to us, we may not be provided with your financial information at all.
We may use personal information about you or your service usage information to improve our marketing and promotional efforts, to analyze site usage, to draw to your attention to products or services we believe may be of interest to you, to improve our content and product offerings, and to customize the Site's content, layout, and services.
If we have your implied or express consent, we may use your personal information to contact you and deliver information to you that we believe is targeted to your interests, such as administrative notices, product offerings, and communications relevant to your use of the Site.
If you do not wish to receive these communications, you may opt out by logging into your account and editing your account details to choose "no" to inclusion on our email mailing list. If you have difficulty in doing so, please email our Privacy Officer with the word "opt-out" in the subject line.
We use the service usage information we collect to analyze site usage and trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We may use this information to improve our content and product offerings, to provide users with content or products that we believe may be of interest to them, and to improve the Site's content, layout, and services.
We do not sell or rent any of your personal information to third parties for their marketing purposes.
We may provide your name and email address to third parties including online marketplaces and social media platforms, including Facebook, so that they can deliver advertisements to you or to other people we believe may be interested in our services. We may provide your name and email address to the third party for this purpose. If you wish to opt out of having your information used for this purpose, please email our Privacy Officer.
We may allow third parties including Google Analytics to aggregate personal information based on service usage. We may use such information ourselves or disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes.
We use shipping companies to fulfil your order, and may ship to you directly from our suppliers. We use credit card processing companies to process payments. As necessary, we provide your name, address and financial information to these agents. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We may use external service providers to facilitate or outsource aspects of our business (e.g., web design, web hosting and bill collection) and will provide your personal information directly to these service providers as may be required. Our service providers agree to keep your personal information confidential and to use the information solely to provide the services we request.
We may transfer and store personal information on computers located outside of your state, province, or country, including the United States, where privacy laws may differ from your place of residence.
We may disclose personal information as required by law and when we believe that disclosure is necessary to protect our rights or property, to comply with a judicial proceeding, court order, or legal process served on Eddie’s or against the Site, to protect the safety of any person, or to address fraud, security or technical issues. You may have a right to raise legal defenses or objections against any third party’s request for your personal information.
In the event Eddie’s changes its corporate structure, such as by a merger, acquisition by another company, reorganization, bankruptcy, or sale of all or a portion of its assets, your personally identifiable information will be among the assets sold or transferred as part of that transaction. This Privacy Policy will apply to your personal information as transferred to the new entity.
We will correct, update, or delete your contact information, billing information, shipping information, and financial information from our active databases at your request. To make this request, email the Privacy Officer.
We may retain some personal information you have requested us to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, and as is otherwise permitted by law.
We take security seriously, however, no method of transmission over the Internet or method of electronic storage is 100% secure. Your information is stored on the servers of our web hosting company. They use procedural and technical safeguards including encryption and firewalls to protect your personal information against loss, theft or unauthorized access.
While we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You agree that your submission of information is at your sole risk, and you hereby release Eddie’s from any and all liability to you for any loss or liability relating to such information in any way.
The Site may contain links to other sites that are not owned or controlled by Eddie’s. Eddie’s is not responsible for the privacy practices of such other sites or any other information collector, and this Privacy Policy applies only to information collected by Eddie’s.
Children under the age of 18 are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us.
If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact our Privacy Officer. If we become aware that we have collected personal information from children, we may take steps to remove that information from our records.
We may periodically revise this Privacy Policy. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. The most current version of this Privacy Policy will govern our use of your information. By continuing to access the Site or use our Services after those changes become effective, you agree to be bound by the revised Privacy Policy. All amended terms will be effective against you 30 days after they are initially posted on the Site.
If you have any questions or suggestions regarding our Privacy Policy or security on our Site, please email our Privacy Officer or contact us at:
Eddies Hang-Up Display Ltd.
60 West 3rd Avenue
Vancouver BC V5Y 1E4
Phone: 604-708-3100