Our Edmonton location is moving this November-  More details

Shipping & Delivery

Couriers

Our website provides shipping rates via Canpar only. We can also arrange delivery through your own courier. Simply select the 'My Courier' shipping method at checkout and enter your account information. If you would like to pick up your order from one of our 3 locations in Vancouver, Edmonton or Toronto, please select the 'Pick-up in person' as your shipping method at checkout.

Other shipping methods are available but not through our website. For more information about alternative shipping methods please contact our sales team toll free on:

 1-877-433-3437 or at orderdesk@eddies.com.

Tracking An Order

We will email you a tracking number along with your invoice once we have confirmation that your order has been shipped.

Delivery Restrictions

Oversized Items

We do not provide shipping rates directly through the website for oversized items or items over 100 lbs, as skid fees may apply. If your order is oversized or over weight, you having the following options:

  • Pick-up your order in person from one of our 3 locations in Vancouver, Edmonton or Toronto.
  • Delivery through your own courier. To choose this option, please select the 'My Courier' shipping method at checkout and enter your courier information.
  • Have a sales rep contact you to discuss all delivery options and costs. To choose this option, please select 'Large Weight or Volume Shipment' as your shipping method at checkout. Please note that we do not recieve payment for your order until the customer has been made aware of the delivery costs and has agreed to proceed with the order.
  • You can select a pre-authorized amount of $100 to cover shipping costs. The pre-authorization allows us to charge up to $100 for shipping, however you will only be charged for the actual shipping costs. We will always ship using the least expensive courier. If the shipping costs exceed $100, we will contact you. 

International Shipping

To enquire about shipping rates when the delivery destination is outside of Canada, please contact our sales team toll free on:

1-877-433-3437 or by email at orderdesk@eddies.com.